restbet Frequently Asked
Questions
Everything you need to know about registering, depositing via bKash and Nagad, betting on cricket, claiming bonuses, and playing safely on restbet — answered clearly in one place.
This FAQ covers the most common questions asked by players on restbet in Bangladesh — from opening your account and passing KYC verification, to depositing with bKash, Nagad, and Rocket, placing cricket bets on BPL and T20 matches, understanding bonus wagering requirements, and using our responsible gaming tools. If your question is not answered here, our 24/7 live chat support team is always ready to help.
Instant Answers
Every question on this page targets a real query Bangladeshi players search for — from minimum deposit amounts to BPL betting rules — so you find accurate answers without contacting support.
Local Payment Guidance
Get step-by-step clarity on depositing and withdrawing with bKash, Nagad, Rocket, Upay, and major Bangladeshi banks including Dutch-Bangla, BRAC Bank, IBBL, and Sonali Bank.
Cricket & Sports Betting
Understand how live in-play betting works, what cricket markets are available for BPL, IPL, and T20 World Cup fixtures, and how odds are calculated on restbet.
Bonus Clarity
Learn exactly how welcome bonuses, wagering requirements, and free spins work so you can make the most of every promotion without any surprises when you try to withdraw.
Safe Play Resources
Find out how to set deposit limits, activate a time-out or self-exclusion, and access responsible gaming support — all explained clearly for players in Bangladesh.
24/7 Live Support
Can't find your answer? Our support team is available around the clock via live chat. Every responsible gaming query is handled by a trained team member with full confidentiality.
Account & Registration 5 Questions
How do I create an account on restbet?
Creating an account on restbet takes under two minutes. Visit the registration page, enter your full name, a valid mobile number or email address, choose a strong password, and confirm that you are 18 years of age or older. Once submitted, you will receive a verification code via SMS or email to activate your account. We recommend saving your login credentials securely — password manager apps are ideal for this.
What documents do I need to verify my restbet account?
restbet requires a valid Bangladesh National ID Card (NID) or passport to complete identity verification. You may also be asked to submit a recent utility bill or bank statement as proof of address. All documents must be clear, unedited photographs or scans submitted through your account panel. Verification is typically completed within 24 hours of submission during business days.
I forgot my restbet password — how do I reset it?
To reset your restbet password, click the "Forgot Password" link on the login page and enter your registered email address or mobile number. A reset link or one-time code will be sent to you within a few minutes. If you do not receive it, check your spam folder or contact our 24/7 live chat support team. For security, restbet will never ask for your password via chat or email.
Can I open more than one account on restbet?
No — restbet strictly permits one account per person. Opening multiple accounts is a violation of our Terms and Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact support immediately to resolve the issue before making any deposits. Household members who are each 18+ may each hold their own individual account.
How do I close my restbet account permanently?
To permanently close your restbet account, contact our support team via live chat or email and submit a formal closure request. Before closure, any remaining balance will be returned to your verified withdrawal method. If you are closing your account due to gambling concerns, we recommend activating self-exclusion instead, which provides stronger protections including suppression of all marketing communications for the duration of the exclusion period.
Deposits & Withdrawals 6 Questions
How do I deposit money on restbet using bKash?
To deposit via bKash on restbet, log in, navigate to the Deposit section, select bKash as your payment method, and enter the amount you wish to deposit. You will be shown a restbet merchant number — send the payment from your bKash app and enter the Transaction ID in the confirmation field. Deposits are credited to your account within minutes. Always use the merchant number shown in your session; do not reuse numbers from previous transactions.
How long does a Nagad deposit take on restbet?
Nagad deposits on restbet are typically processed and credited to your account within 5 to 15 minutes of the transaction being confirmed. During peak periods — such as major BPL or IPL match days — processing may occasionally take slightly longer. If your deposit has not appeared after 30 minutes, contact live chat support with your Nagad Transaction ID and the exact amount sent so the team can trace and credit the transaction manually.
What is the minimum deposit amount on restbet?
The minimum deposit amount on restbet is ৳200 BDT for mobile financial services including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank, the minimum deposit is ৳500 BDT. These thresholds ensure efficient processing while keeping the platform accessible for players of all budgets across Bangladesh — from Dhaka to Chittagong and beyond.
What is the minimum withdrawal amount on restbet?
The minimum withdrawal amount on restbet is ৳300 BDT for bKash, Nagad, and Rocket withdrawals. Bank transfer withdrawals have a minimum of ৳1,000 BDT. Your account must be fully KYC-verified before any withdrawal can be processed, so we strongly recommend completing identity verification before your first deposit — this avoids delays when you are ready to cash out your winnings.
How long do withdrawals take on restbet?
Withdrawals via bKash, Nagad, and Rocket on restbet are typically processed within 1 to 4 hours of submission during business hours. Bank transfers via Dutch-Bangla Bank, City Bank, or BRAC Bank may take 1 to 3 business days. All withdrawals are subject to a standard security review. Larger withdrawal amounts above ৳50,000 BDT may require additional verification steps before funds are released.
Does restbet charge fees on deposits or withdrawals?
restbet does not charge platform fees on standard deposits or withdrawals. However, your mobile financial service provider (bKash, Nagad, Rocket) or bank may apply their own transaction charges based on the amount and transfer type. We recommend checking your payment provider's current fee schedule before initiating large transactions. Any applicable third-party charges are deducted by the payment provider — not by restbet.
Tip: Always initiate withdrawals to the same payment method you used for your most recent deposit. This helps our fraud prevention systems verify the transaction quickly and reduces processing time. Withdrawals to a different account or method may require additional identity confirmation steps.
Games & Gameplay 5 Questions
What cricket markets can I bet on at restbet?
restbet offers a wide range of cricket betting markets including match winner, toss winner, top batsman, top bowler, total runs, over/under runs per over, and live in-play betting. Coverage includes Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC tournaments, bilateral series featuring the Bangladesh Tigers, and major domestic competitions. New markets for key fixtures are typically added 48 hours before match start.
How does live in-play cricket betting work on restbet?
Live in-play betting on restbet lets you place wagers on cricket matches as they unfold in real time, with odds updating ball by ball. Markets include next wicket, runs in the current over, and current batsman score milestones. To access in-play markets, navigate to the Cricket section and select any match marked "LIVE". A stable 4G or Wi-Fi connection is recommended to ensure you see the latest odds without delay.
Are the slot games on restbet fair and audited?
All slot games available on restbet use certified Random Number Generators (RNG) supplied by reputable game studios including Pragmatic Play, NetEnt, and Microgaming. These providers undergo regular independent third-party audits to verify game fairness and RNG integrity. The Return to Player (RTP) percentage for each slot is displayed in the game's information panel before you start playing, so you can make an informed choice.
Can I play restbet games on my mobile phone?
Yes — restbet is fully optimised for mobile play on both Android and iOS devices without any app download required. The platform runs smoothly in your mobile browser (Chrome, Firefox, Safari) and automatically adapts to your screen size. All games, deposit and withdrawal functions, live chat support, and account management tools are accessible on mobile. Players across Dhaka, Chittagong, Sylhet, and rural Bangladesh can play anywhere with a data connection.
What is the Return to Player (RTP) on restbet slots?
RTP percentages on restbet slots vary by game title but typically range from 94% to 97% for slots from Pragmatic Play, NetEnt, and Microgaming. RTP is a long-term statistical average indicating how much of total wagered money is returned to players over many thousands of spins — it does not guarantee individual session outcomes. You can find each game's specific RTP figure displayed in its Help or Info panel before you start spinning.
Bonuses & Promotions 5 Questions
What is the welcome bonus on restbet and how do I claim it?
restbet offers a welcome bonus for new players on their first qualifying deposit. To claim it, register your account, complete basic verification, and make your first deposit meeting the minimum bonus threshold. The bonus is credited automatically to your account — no promo code is required. Full terms, including eligible payment methods, minimum deposit amount, and any wagering requirements, are detailed on the Promotions page in your account.
What are wagering requirements and how do they work on restbet?
Wagering requirements on restbet specify how many times you must bet a bonus amount before any winnings derived from that bonus can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before withdrawing. Requirements and eligible game contributions vary by promotion — always read the specific terms attached to each bonus before claiming.
Do restbet bonuses expire?
Yes, bonuses on restbet have expiry periods that vary by promotion type. Most bonuses must be used and wagering requirements completed within 7 to 30 days of the bonus being credited to your account. If the wagering requirement is not completed within the validity window, the bonus and any associated bonus winnings will be automatically removed from your account balance. Check the individual promotion terms for exact expiry dates before claiming.
Does restbet offer free spins promotions?
Yes, restbet periodically offers free spins as part of welcome packages, reload bonuses, and seasonal promotions — for example, during BPL season, Eid, or Pohela Boishakh (Bengali New Year). Free spins are typically valid on selected Pragmatic Play or NetEnt slot titles and carry their own wagering requirements. Check the active Promotions section in your account to see which free spin offers are currently available to you.
Is there a loyalty or VIP program on restbet?
restbet rewards consistent players through a loyalty program that recognises regular activity across all game categories — including cricket betting, live casino, and slots. As you accumulate activity points, you progress through tiers that unlock enhanced reload bonuses, faster withdrawal processing, dedicated account management support, and exclusive promotional offers. Details of the current loyalty tier structure are available in the Promotions section after logging in.
Safety & Responsible Gaming 4 Questions
Is restbet safe to use in Bangladesh?
restbet uses industry-standard 256-bit SSL encryption to protect all player data and financial transactions on the platform. Player funds are held in segregated accounts separate from operational funds. The platform employs two-factor authentication (2FA), real-time fraud monitoring, and strict KYC verification procedures to safeguard every registered account. Your personal and payment information — including bKash and Nagad account details — is never shared with unauthorised third parties.
Is restbet legal in Bangladesh?
restbet operates as an online platform accessible to players in Bangladesh and does not make specific claims about local licensing status. Players are individually responsible for understanding the laws and regulations applicable to online gambling in their own jurisdiction before registering. restbet is committed to operating a fair, transparent, and secure platform and provides full responsible gaming tools — including self-exclusion, deposit limits, and 24/7 support — to all registered users.
How do I set a deposit limit on restbet?
To set a deposit limit on restbet, log in and navigate to Account Settings, then select the Responsible Gaming section. From there you can configure a daily, weekly, or monthly deposit cap in BDT that matches your personal budget. Deposit limit reductions take effect immediately upon confirmation. Increases to an existing limit require a mandatory 7-day cooling-off period before the higher limit becomes active — a deliberate safeguard against impulsive spending decisions.
How do I self-exclude from restbet?
To activate self-exclusion on restbet, go to Account Settings and select Responsible Gaming, then choose Self-Exclusion and your preferred exclusion period — 30 days, 3 months, 6 months, 12 months, or permanent. Self-exclusion takes effect instantly and blocks access to your account, suppresses all marketing communications, and prevents new account creation during the exclusion window. Alternatively, contact our 24/7 live chat support team and they can process the exclusion on your behalf immediately.
18+ Only: restbet is strictly for players aged 18 and above. If you believe you or someone you know may have a problem with gambling, please visit our Responsible Gaming page for detailed guidance, self-assessment tools, and links to professional support resources available in Bangladesh.
Still Have Questions?
Our 24/7 support team is always on hand to help players across Bangladesh with any query not covered in this FAQ — from account issues to payment assistance.
18+ only. Gambling involves financial risk. Please play responsibly.